# Default settings
By default, CareSuite uses the Mailgun e-mail service to send
report e-mails. No further configuration is required, if outgoing connectsions to
587 are allowed.
# Custom SMTP server
To configure a custom SMTP server, add the following
section to the
[mail] host = "your.smtp.server" port = 587 username = "smtp-username" password = "smtp-password"
cs.restart command to restart your CareSuite process with the new configuration.
# Checking outgoing connections
To check if access to the default e-mail service from a customer's network is available, run the following commands in a Terminal:
telnet smtp.mailgun.org 587
If the following output appears, outgoing connections are allowed. Type
quit and press Enter
to exit the telnet session.
Trying *ip address*... Connected to smtp.mailgun.org. Escape character is '^]'. 220 Mailgun Influx ready
Connected to smtp.mailgun.org line does not appear, outgoing connections are blocked.
In this case, you need to contact the IT administrator of the network to either allow outgoing traffic
or provide you with credentials to send mail via an internal SMTP server.